Small Office, Home Office (SOHO)

How to Set Up a SOHO Computer Network
Find out how you can set up your own computer network for convenience or to share information between users. The Network Dictionary web site explains how a typical SOHO Ethernet Local Area Network can be set up to accommodate up to 10 people. Setting up the network software and groupware is covered, along with how to connect the local network to the Internet.

Great Customer Service
It doesn't matter if you're running a one man/one woman enterprise or running a corporation with thousands of employees, one of the major keys to your success is customer relations. Customer relations can be as simple, according to this article, as remembering to call your customer by his or her name. The trick is to make the customer feel that he or she is your only concern. You should take care of problems quickly, be polite, actually listen to what your customer has to say, ask questions and follow up. The article reminds us that it is far easier and less expensive to keep a customer than it is to find a new one. Also on this page are links to several other articles of interest to the home businessperson, such as five marketing mistakes to avoid and a helpful article on the importance of knowing your local zoning restrictions.

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FAQ's About Telecommuting
This web page offers answers to frequently asked questions about "telecommuting." Topics include types of jobs, advantages, disadvantages, home office, history, case studies, presentations, benefits, and growth. This is a helpful site for those interested in telecommuting.

Snail Mail Marketing with Bulk Mailing Software is an Effective Sales Strategy
Companies who try to save money by doing away with postal software and mass mailing programs are making a mistake. Direct mail is still an effective marketing strategy, and this informative article provides specific examples of why companies who cut back or eliminate their programs are behaving in a misguided manner. Find out why personalized mailing are preferable to sending out mailers in bulk to a purchased contact list.